How We Are Responding to the COVID-19 Crisis
While COVID-19 (coronavirus) affects our community here and communities across the world, all of us are having to make adjustments in our daily lives. We at Vehicles Direct Cleveland want to continue serving our loyal customers here in Cleveland, TN, and the Chattanooga and Decatur, TN areas.
Below, you will find a number of preventative steps we are taking to ensure our customers are safe, as well as new ways we are making it easier than ever to serve our customers.
Preventative Steps Taken at the Dealership
Effective immediately, our dealership has implemented the following steps to ensure a healthy environment for all guests:
Our well-trained cleaning staff will more frequently disinfect and sanitize all high-touch areas including tables, lobbies, door handles, restrooms, van shuttle seats, phones, and more.
We have added many more hand sanitizing dispensers in key areas around the office for quick and easy access for every customer and team member to use
All employees have been encouraged and mandated to stay home IF they feel like they are experiencing any symptoms of COVID-19
We have taken all of our cues from trusted organizations such as the WHO (World Health Organization) and the CDC (Center for Disease Control) on how to combat the spread of the virus and will continue to update our practices accordingly while new information comes in.
Our number one goal at Vehicles Direct Cleveland is to ensure each and every person that comes into our building will remain healthy and safe.
What We Can Offer You Outside of the Dealership
Complimentary Pickup and Delivery Options*
Did you know that you can purchase or lease a car right from our website?
That’s right! When you visit our website, all you have to do is find the pre-owned car you want to purchase or lease, and the paperwork process can be totally completed online, all from the comfort of your home. Once you’re all set, our team will deliver your new car to you at no cost.
It’s THAT simple.
At Home Test Drive*
Right now, we understand daily life has become more difficult. We believe your car-needs should remain as easy as possible.
That’s why we are now offering an At Home Test Drive service. Just follow the steps below.
Pick a car you like from our online inventory
Schedule an appointment and pick a time and place that accommodates YOUR needs
One of our friendly team members will call or email you to confirm the details of your appointment.
We will deliver the car to you at the time and place YOU chose!
Then, the decision is up to you! Keep it if you like it. Send it back if you don’t.
And yes, it’s as easy as it sounds. Learn more about the At Home Test Drive and schedule yours today.
With everyday life becoming just a little more difficult at the moment, let our team at Vehicles Direct Cleveland help simplify the car-buying process. Whether you want to upgrade your current car or need service, we can help you with that!
If you have any questions, feel free to contact us at (423) 641-4254 or stop by Vehicles Direct Cleveland at 2490 S. Lee Hwy, Cleveland, TN 37311, today. We look forward to serving our customers from Chattanooga and Decatur, TN.
*Complimentary pickup/delivery and at home test drive only available within 25 miles of the dealership.